Donald J. Trump

Those that worked with me in this incredible Midterm Election, embracing certain policies and principles, did very well. Those that did not, say goodbye! Yesterday was such a very Big Win, and all under the pressure of a Nasty and Hostile Media!

Source by Donald J. Trump

.@DavidAsmanfox “How do the Democrats respond to this? Think of how his position with Republicans improves-all the candidates who won tonight. They realize how important he is because of what he did in campaigning for them. They owe him their political career.” Thanks, I agree!

Source by Donald J. Trump

….unbelievably lucky to have him and I’m just awed at how well they’ve done. It’s all the Trump magic – Trump is the magic man. Incredible, he’s got the entire media against him, attacking him every day, and he pulls out these enormous wins.” Ben Stein, “The Capitalist Code”

Source by Donald J. Trump

“There’s only been 5 times in the last 105 years that an incumbent President has won seats in the Senate in the off year election. Mr. Trump has magic about him. This guy has magic coming out of his ears. He is an astonishing vote getter & campaigner. The Republicans are………

Source by Donald J. Trump

Make the right phone call: Error while making a call

Calling professionally is an art. In addition to communicative abilities, organizational and psychological conditions are crucial for proper, successful telephone conversations.

Make the right phone call: Organizational error

  • One is too prepared for the telephone call.
  • You do not remember who's in charge of the company you're calling on.
  • There is no writing material ready.
  • You can not find the documents and must let the caller wait.
  • The contact person for the onward connection can not be reached.
  • You have missing notes after the phone call.
  • You forget the callback.
  • The name of the caller is not recorded.
  • It is agreed to call back without time fixation.

Make the right phone calls: mistakes on a psychological level

  • The welcome is cold and unfriendly.
  • It shows disinterest and indifference.
  • One is sensitive to criticism.
  • You do not apologize your own mistakes.
  • One criticizes the customer for his misconduct.
  • One accuses colleagues or the boss at the caller.
  • One does not call the customer by name.
  • You use a wrong questioning technique.
  • It trivializes the allegations of the customer.

Read also in my article series "communication models" Tips for the right communication.

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